Refund policy
Silk&Suit
At Nomad Nation, we want you to love what you wear. If you are not completely satisfied with your purchase, we are here to help.
Returns
You have 7 days from the date of delivery to request a return for eligible items.
To be eligible for a return:
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The item must be unused, unwashed, and in the same condition that you received it.
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The item must be in its original packaging with tags attached.
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A valid order receipt or proof of purchase is required.
Items that cannot be returned:
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Products purchased during clearance or sale offers
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Innerwear or accessories (if applicable)
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Items that are used, damaged, or missing tags
To request a return, please contact us at:
📧 nomadnation001@gmail.com
Please include:
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Order number
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Product name
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Reason for return
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Photos (if product is damaged or defective)
Our support team will guide you through the return process.
Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund.
If approved, your refund will be processed within 5–7 business days.
Refunds will be issued to:
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Original payment method, or
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Store credit, depending on the situation.
Exchange
We offer exchanges for items that are:
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Defective
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Damaged
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Wrong size or wrong item delivered
Exchange requests must be made within 7 days of delivery.
Shipping Costs
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Shipping charges are non-refundable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Email: nomadnation001@gmail.com
Contact Us
If you have any questions about our Return & Refund Policy, you can contact us:
🌐 Website: nomadnations.in
📧 Email: nomadnation001@gmail.com